Welcome Centers in the Smoky Mountain area have highly trained staff who will answer any questions you might have concerning your vacation here.
When you visit our welcome centers, all the information you need will be at your fingertips concerning towns in the Smokies as well as inside Great Smoky Mountains National Park. All welcome centers offer a friendly welcome and a very pleasant appearance.
Each center has restroom facilities, beverages, and memorabilia. Some sell books about the national park – for children and adults. In some cases, games, puzzles, and children’s toys are available.
Most of all, you may purchase maps which will help you navigate during your travels throughout the area.
Each town has at least one welcome center
Gatlinburg Welcome Center
520 Parkway
Gatlinburg TN 37738
Local Phone: (865) 436-0504
Gatlinburg Welcome Center
1011 Banner Rd
Gatlinburg TN 37738
Local Phone: (865) 436-0519
Pigeon Forge Department of Tourism
1950 Parkway
Pigeon Forge, TN 37863
Local Phone: (865) 453-8574
Sevierville Visitor Center
3099 Winfield Dunn Parkway
Kodak, TN 37764
Local Phone: (865) 932-3491
Townsend Visitor Center
7906 E Lamar Alexander Pkwy
Townsend, TN 37882
Phone: (800) 525-6834
NATIONAL PARK WELCOME CENTERS
Park welcome centers and bookstores offer books, maps, clothing, historic food, toys, convenience items such as aspirin and insect repellent, and gifts. Stores are operated by Great Smoky Mountains Association, a nonprofit organization that has been helping the park since 1953. All purchases benefit the educational, historical, and scientific efforts of the park.
Welcome centers and related programs, activities, and facilities are free. For more information call 1-888-898-9102. Restrooms are accessible.
Choose your Center
Cades Cove Visitor Center
Open year-round (except Christmas Day)
Hours: Open at 9 a.m. – Closing times vary throughout the year
686 Cades Cove Loop Rd
Townsend TN 37882
Clingmans Dome Visitor Center
Open from April 1 – November 30
Hours: 10 a.m. until 6 p.m.
7078 Clingmans Dome Road
Cherokee NC 28719
Gatlinburg Welcome Center
Open daily except Christmas and Thanksgiving
Hours:
April-October – 8:30 a.m.-7 p.m.
November-March – 8:30 a.m.-5:30 p.m.
1011 Banner Road
Gatlinburg TN 37738
Great Smoky Mountains Institute at Tremont Visitor Center
Open Monday – Saturday most of the year
Hours: 8 a.m. – 4:30 p.m.
9275 Tremont Rd
Townsend, TN 37882
Oconaluftee Visitor Center & Museum
Open year-round (except Christmas Day)
Hours:
June – August: 8 a.m. – 7:30 p.m.
September: 8 a.m. – 6 p.m.
October: 8 a.m. – 5 p.m.
December – February: 8 a.m. – 4:30 p.m.
1194 Newfound Gap Highway
Cherokee NC 28719
Sevierville Visitor Center
Open daily (Friday-Sunday only in winter) except major holidays
Hours: 9 a.m. – 6 p.m.
3099 Winnfield Dunn Parkway, Suite 2
Kodak TN 37764
Sugarlands Visitor Center & Museum
Open year-round (except Christmas Day)
Hours:
June – August: 8 a.m. – 7:30 p.m.
September: 8 a.m. – 6 p.m.
October: 8 a.m. – 5 p.m.
December – February: 8 a.m. – 4:30 p.m.
1420 Little River Road
Gatlinburg TN 37738
Townsend Visitor Center
Open year-round (except major holidays)
Hours:
January – May: 9 a.m. – 5 p.m.
June – October: 9 a.m. – 6 p.m.
November – December: 9 a.m. – 5 p.m.
7906 E. Lamar Alexander Pkwy. Townsend, TN 37882